How to Win Back Students and Improve Superintendent-Board Relations through Excellence in Customer Service
Public schools are facing a crossroads, marked by challenges like declining enrollment and increasing competition, as well as uncertainty as the new administration establishes its priorities. To thrive, superintendents must rethink how they engage with their communities. Districts need to rebuild trust, repair relationships, and demonstrate that they are responsive to families’ needs. Adopting a customer service mindset is key.
Join Dr. Michael Hinojosa, a distinguished leader with over 27 years of superintendent experience in districts including Dallas ISD (TX) and Cobb County (GA) as he shares insights on bringing bold leadership and innovative thinking to education.
In this session, you will:
Learn proven strategies on adopting a customer-first approach that strengthens family engagement and rebuilds community trust.
Gain leadership insights drawn from Dr. Hinojosa’s experience driving positive change in diverse school districts.
Discover actionable steps to improve district operations and successfully navigate organizational change.
This session is a must for district leaders ready to boost operational efficiency and win back the trust and support of their communities. If you're ready to lead meaningful change, this is an event you won't want to miss.
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